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YukonU Policy Page - Askaway

General Information

Library Homepage
Library Branches
  • Yukon University Library only has one branch (Main);
  • an additional branch is located at the School of Visual Arts (SOVA) in Dawson City.
Service Hours

Regular Library Services and Innovation Commons Hours Winter Hours: September to April

Monday to Thursday: 8:30 am - 9:00 pm

Friday: 8:30 am - 5:00 pm

Saturday and Sunday: 1:00 pm - 5:00 pm

Summer hours: May to August

Monday to Friday: 8:30 am to 5:00 pm

Closed weekends

Library Policies
Library Floor Plans No floor plans available at this time.
Circulation/ Checkout/ Loans Phone Numbers Phone: 867.668.8870 / Email:
Reference Desk Phone Numbers Phone: 867.668.8870 / Email:
Email Address for Reference Questions

Resources & Services

New Student Library Orientation
New Instructor Orientation
Library Catalogue
Indexes & Databases
Database Authentication
Subject Guides
Citation Style Guides (APA, MLA, CSE)

General page with links to various citation styles:

APA Guide:

CSE Guide:

Book Return Dropbox located by the University main entrance, or book bin in the Innovation Commons
List of Librarians

Aline Goncalves (Infomation Literacy Librarian): 867-668-8727 /

Derek Yap (Manager of Library Services and Helpdesk): 867-668-8769 /

Nora Hehemann (Metadata/Systems Librarian): 867-668-8888 /

AV Equipment for staff/faculty

Staff and faculty can borrow small AV equipment (cameras, adapters, OWLs, etc.) for short periods of time directly at the Innovation Commons, on a first come, first served basis. We no longer offer booking options.

Equipment for events (podium, PAs, microphones) require an IT ticket with at least 2 days in advance.

More info:

AV Equipment & laptop for students

AV equipment available to students:

Laptops for students:


For instructors (putting items on reserve):

For students (finding reserves):

Interlibrary Loans (YukonU Patrons)
Journals List (Journal Finder)
Tec Help (general computer related questions)
Academic Support Centre/Writing Centre
E-Resources Emergency Contact

Yukon University Library doesn't have computer support on weekends or when the Library is closed, but Askawayers can contact the library if any database is down. E-mail or Add the following information:

  • Description of the issue; time; date; databases accessed; browsers tested
  • Before contacting the emergency contact, please confirm that this is a system-wide outage, and not an issue with an individual computer. Please test the issue yourself, and ask your colleagues in Campfire to check and confirm.

Equipment & Facilities

Internet Access
Wireless Access
Photocopiers Photocopying is not available; students have the option to scan documents and send to their email account.
Microfilm/ Microfiche Yukon Archives has a microfiche reader.
Innovation Commons Study Rooms
Computer Labs
Password reset

Click the Forgot Password link.

Password reset tutorial:

Other Resources

Database access for members of the public or government staff

Members of the public or government employees wishing to access research databases can either visit the YukonU Library in person or check for other database availability with Whitehorse Public Library, EMR Library, or the Yukon Public Law Library.

We are not able to provide remote access for patrons who do not have a current YukonU ID number.

Department of Health and Social Services staff can check for access to health databases with Yukon Hospitals. 

Academic Support Centre/Writing Centre
Research & Innovation in the North
Whitehorse Public Library & Yukon Archives Catalogue
AskAway Local Administrator(s) Aline Goncalves: -- (867) 668-8727