YukonU Policy Page - Askaway

• Yukon University Library only has one branch (Main);
• an additional branch is located at the School of Visual Arts (SOVA) in Dawson City.

Regular Library Services and Innovation Commons Hours Winter Hours: September to April

Monday to Thursday: 8:30 am - 9:00 pm

Friday: 8:30 am - 5:00 pm

Saturday and Sunday: 1:00 pm - 5:00 pm

Summer hours: May to August

Monday to Friday: 8:30 am to 5:00 pm

Closed weekends

General page with links to various citation styles: https://yukonu.libguides.com/writing_citing

APA Guide: https://yukonu.libguides.com/APA

CSE Guide: https://yukonu.libguides.com/CSE

Aline Goncalves (Infomation Literacy Librarian): 867-668-8727 / agoncalves@yukonu.ca

Derek Yap (Manager of Library Services and Helpdesk): 867-668-8769 / dyap@yukonu.ca

Nora Hehemann (Metadata/Systems Librarian): 867-668-8888 / nhehemann@yukonu.ca

Staff and faculty can borrow small AV equipment (cameras, adapters, OWLs, etc.) for short periods of time directly at the Innovation Commons, on a first come, first served basis. We no longer offer booking options.

Equipment for events (podium, PAs, microphones) require an IT ticket with at least 2 days in advance.

More info: https://yukonu.libguides.com/av_equipment/faculty_staff

AV equipment available to students: https://yukonu.libguides.com/av_equipment/students

Laptops for students: https://yukonu.libguides.com/av_equipment/laptop_students

For instructors (putting items on reserve): https://yukonu.libguides.com/library-services/reserves

For students (finding reserves): https://yukonuniversitylibrary.on.worldcat.org/courseReserves/landing

Yukon University Library doesn't have computer support on weekends or when the Library is closed, but Askawayers can contact the library if any database is down. E-mail library@yukonu.ca or agoncalves@yukonu.ca. Add the following information:

• Description of the issue; time; date; databases accessed; browsers tested
• Before contacting the emergency contact, please confirm that this is a system-wide outage, and not an issue with an individual computer. Please test the issue yourself, and ask your colleagues in Campfire to check and confirm.

Click the Forgot Password link.

Password reset tutorial: https://help.yukonu.ca/kb/faq.php?id=36

Members of the public or government employees wishing to access research databases can either visit the YukonU Library in person or check for other database availability with Whitehorse Public Library, EMR Library, or the Yukon Public Law Library.

We are not able to provide remote access for patrons who do not have a current YukonU ID number.

Department of Health and Social Services staff can check for access to health databases with Yukon Hospitals.